• James L. K. Dahlberg 74-4920 Kiwi Street Kailua-Kona, Hawaii 96740


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Basic Rate and Occupancy Quick Summary:

• Cottage, One Bedroom (full size mattress), One Pune (Sofa/Sleeper), One Bath with shower, Kitchenette with full sized frostless refrigerator, microwave, hotplate & coffee pot; Satellite TV (share tuner control with house), most folks get the Wireless Satellite INTERNET (beamed from main house!); share washer with house; clothes line under cottage; $175/night, $150 Damage Deposit, Based on 2 people. [7 nights or longer 10% off or $1102.50/week]


• House, Three Bedrooms (king, queen, full mattresses), One Sofa/Sleeper, Two Baths with shower, Kitchen with dining table, full sized frostless refrigerator, microwave and gas stove with oven, Satellite TV, (share tuner control with house), Wireless Satellite INTERNET, washer, clothes line under hose, $295/night, $300 Damage Deposit, Based on 6 people. [7 nights or longer 10% off or $1858.50/week]


• Both the House AND Cottage, $430/night, $400 Damage Deposit, Based on 8 people. [7 nights or longer 10% off or $2709.00/week]


• Children count as people.


• Extra people over the base, $10 night (or $20/night if unreported).


• Cleaning Fee: NONE.


• Maximum Occupancy: House 8+, Cottage 4, somewhat flexible.


• Property is 2 acres and is right at the oceanfront. Off street parking. Satellite TV. Private Bathrooms and Entrances.

Other Terms and Useful Facts:

• 4.166% Hawaii Excise Tax and 8.25% Accommodations Tax will be added to the Rental portion until 6 months, (13.42%), after 6 months, 4.166%.


• Daily maid service can be arranged upon request for an additional charge.


• To Hold a Reservation -- The greater of US $500 or 50% of booking is required (if less than $500 full amount due) (if booking sooner than 60 days, full amount due to book).


• Refunds with 120 days notice minus $50 cancellation fee; otherwise case by case POSSIBLE partial refund upon re-booking of accommodation or POSSIBLE option of 50% credit to a future stay, $50 cancellation fee still applicable.


• If you need to use our credit card/PayPal gateway, add 5% PER PAYMENT to the gross to cover processing costs.


• If you wire funds, add US $12 to the gross PER PAYMENT to cover our bank's incoming wire fees.


• A refundable Non-taxed Damage Deposit will be added to the gross.


• Functions and large groups, over 8 people: A taxable wear and tear fee will be added to the gross, US $100 for 8-24 people, US $150 for 25-49 people, US $200 for 50-74 people, US $250 for 75 or more visitors on the property.


• Functions and large groups, over 15 people: You will need to rent a "port a potty" for the duration of the stay or event.


• One week minimum during Christmas Season (December 19th - January 1st).


• No discounts during Christmas Season.


• One night stays -- Surcharged $25 per rental (The Beach House and Beach Cottage are Two Rentals).


• Check-In Time -- after 3PM on Arrival Date.


• Check-Out Time -- before 12PM on Departure Date.


• Pets -- Allowed.


• Balance Due --60 Days Before Arrival (if booking sooner than 60 days, full amount due to book; also any reservation $500 or less full amount due to book)..


• Non negotiable money drafts (Returned Checks, etc.) will incur an additional $10 charge to your invoice.


What should you do about Cleaning Up Before You Leave?...

 

We clean and put back to original order the units between clients. We do not do maid service during your stay

but will supply the materials you need to freshen up your unit; the "free" (not coin operated) washer

(subject to house occupants if you are only in the cottage) and clothes line drying (under both

house and cottage living quarters) are available to you.

When you leave you may leave your dirty linens for us to clean, but please put wet materials in a shower stall or

on a tile/stone floor. Remember we live in a warm climate all clothing and linens need to be aired out and not

left wet or they will mildew.

Your rental has cleaning materials for you to use as needed... you should leave your rental reasonable --you are

not staying at a motel nor should you treat us like a motel-- we give each guest a spotless environment when they

arrive and you should leave it broom clean. If you do not want to clean your dishes, remove your leftover food,

take out your trash, rent a motel and pay motel rates because they have the staff paid to do that. We don't

charge for cleaning but don't expect to need to wash your dishes or take out your leftovers after you leave.

Dishes and utensils are supplied to you spotless and should be left clean.

Your refrigerator and freezer were empty and clean when you arrived, please do not leave leftovers and dirty

dishes for us.

Unopened cans of drinks, sealed bottles of water, other usable food stuffs you want to leave for the next party is

fine and many people do that, however do not leave cups of grease, spoiled or open food in the fridge or

anywhere else requiring us to throw it away for you that is just a waste of our time and your responsibility not

ours -- old or open food and all your other trash should be cleaned up and taken to the trash before we come in

to clean. We spend lots of time between guests and sometimes guests come in the same day you depart -- please

help us do our best by cooperating.

Your trash containers should be emptied frequently into the main trash.

Keep trash covers on all trash containers, in our climate this is a problem if overlooked.

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Can you be more detailed about what we are expected to do regarding cleaning; getting the Damage Deposit

returned; what is the process?

Vacation rentals are not like a motel or hotel where you come in and dirty the place up and then a maid comes

in and makes it nice, then you come in the next day and dirty it up and that next day a maid comes in and

makes it all nice all over in a loop.

There is a significant difference between rates for one thing. You are paying for the privilege to make a mess in

the more costly hotel or motel. You also would be staying in a cloned “every unit is about the same box”

environment with busy parking lots, strangers roaming up and down halls, usually in a location that is hot and

often next to traffic and noise.

Renting a vacation rental is like borrowing a home, and you should treat it

like a home.

We really  just want to come in after you leave, clean, tidy up, get ready for the next guests.

The things you should do before you leave:

Take any food on dishes or in plastic wrap, etc.  that is stored in the refrigerator/freezer or elsewhere and

dispose of it into your trash and clean the dishes.

Many people wash their last dirty dishes and leave in the dish rack — that is fine.

Take the trash you collect out to the main trash bins.

Remember Hawaii has recycling centers. If you will sort out glass bottles, plastic bottles, aluminum cans that

will help keep these out of the trash and set for collection.

If you have edible sealed food like bottles of water, cans of food, people do leave those for the next guest and

that is fine, just don’t leave opened or spoiled food.

Try to leave the premises broom clean — we obviously come in and clean (you will see when you arrive that

we are very picky and want things right). There are brooms, vacuum cleaners, cleaning clothes, cleaning

supplies, trash containers and trash bags left there for you to take care of the place while you are living there.

Put your wet towels in the bathtub, put them on a tile/stone floor, or spread them where they can air out. In

our climate they can mildew fast. Avoid placing wet towels on carpets -- the carpet will get wet and can itself

mildew.

You don't have to make your beds or collect bed linens as you leave. Some people do and that is fine -- we

have been known to do that when we stayed at hotels -- we know where you are coming from.

Turn off your fans and lights as you leave. It is good practice to turn off devices when you are not in a room

or otherwise using them. Electricity is very high in Hawaii (about 32.2 cents/KWh). Devices just left on when you

are not using them is a waste of money, causes rental rates to go up.

Leave on time, only later if you have prior permission. Please let us know if you will leave before the

“designated check out time” (we may come in earlier to clean -- that is especially helpful when someone is

coming after you leave).

Please don’t arrive early unless you have contacted us for prior permission. If you know you will arrive after

the “designated check in time” please let us know (that might give us time to work longer or not have to rush

between the last guest that left and you coming in).

We are not going to come in with a list and count the Kleenex. People forget to put a key back, they mail it back.

People do break a glass or a dish from time to time; a fork gets bent, these are no big deals -- things wear out we

replace things all the time;  we don’t expect people to be perfect — just not abusive.

Many places change cleaning fees.

We are resistant to that. Right now we seem to attract a lot of people who are very nice and want a nice place to

stay but want reasonable rates.

I don’t know the number of times we have heard from these people how much they appreciate and are pleased

with the spaces --  they leave the units nice when they leave and they come back. That is the type of people we

want to keep attracting so we will stick to our guns to keep the rental rate down, the deposit basic and easy and

hope we continue to have predominantly a very good guest experience.

When you leave, we come right in at your departure time and start cleaning. Most of the time this is very routine

and I mark your record in my notes as all was okay.

Our Repeat customers do not need to place a damage deposit in the future. We appreciate our

guests who have shown they are responsible and reward them for their efforts!

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SOME BASIC INFORMATION

 

We do not make any charges to your credit card when you provide that information before you agree to the

costs and authorize it.

All charges are clearly shown on the quotes or confirmations, there are no hidden or extra

charges beyond what is on the confirmation.

Booking multiple units at different locations can be arranged subject to normal availability and policies.

Generally if you have need for a long stay or complex requirements like multiple units, work well ahead of your

arrival. We often get fairly full 30 days ahead.

If you are coming in soon, best to call -- so we can expedite the process; we will need some time to get to a

computer to see our available times and process your quote; this is usually done in email .

REPEAT GUESTS (in good standing)...

DO NOT HAVE TO PAY A DAMAGE DEPOSIT

FOR THEIR FUTURE BOOKINGS!

Turn off your fans and lights when you are not in a room or otherwise not using them, electricity is very

high in Hawaii, these things left on when you are not actually using them is a waste of money

and make rental rates go up unnecessarily.

We will provide reasonable requests for extra bedding such as sleeping mats, etc. as a courtesy

FREE OF CHARGE subject to availability.

Our off street parking is FREE OF CHARGE.

What is the Damage Deposit


What is the Hold or Booking Deposit?...

 

We apply two types of deposits.

The Damage Deposit, which is refundable and would be applied if you did not clean up, took items,

stayed late, common courtesy types of things. The Damage Deposit is $150 for the Cottage, $300 for the House,

or $400 for the Combo (Cottage and House).

The Hold or Booking or Security Deposit, this is what you would need to put down to establish a

reservation. In some cases we will not take a Hold or Booking or Security Deposit but require the full amount to

be paid in advance.

This works by a three part test. If your amount is less than or equal to $500 OR if your arrival is less than 60

days, then the whole amount is due and payable to make the reservation. Otherwise, if you arrive in more than

60 days AND your amount is less than $1000, you can put down at least $500 as a Hold/Booking/Security

Deposit to make the reservation. Otherwise if your amount is over $1000 and you are arriving in more than 60

days, you would put down at least 50% of the balance due as a Hold/Booking/Security Deposit to make the

reservation. (Another way to say is greater of $500 or 50% down). At that point we will not allow other potential

guests to consider that span of time for that rental.

If you have made one payment to hold your reservation, and you are staying two months or less, your balance is

to be paid 60 days before your arrival date.

If you are staying for more than 60 days, you will make a payment 60 days before you arrive to pay

forward for two months and at each month of your stay you just keep your rent paid two months in advance

until you are two months from departure, then you have no more rent to pay -- fairly simple to grasp.

Any rent amount for a stay of up to two months must be paid 60 days before arrival.

If your stay is more than two months, you keep paid two months in advance.